Q: Can I buy something and get it the same day???
A: No. Because I only made custom orders you can't shop the same day.
 
Q: How far in advance should I order my cake??
A: I recommend at least 2 weeks prior to your event .
For Wedding or large event cakes and cupcakes (100 serving or more) it will be better if you put your order at least 1-6 months in advance. 
Some personalized decorations take a lot of time to do.
 
Q: What kind of cake should I order?
A: Depends on your budget, you have 3 options:
  • Sheet Cake: (the most economical) one layer or two.
  • Tiered Cakes: These are layer cakes stacked on top of each other, either layer over layer or on top of support pillars. Servings are counted by the slice.
  • Topsy Turvy Cakes: These are the most expensive due to the amount of work and time involved in preparation and decoration art. Serving slices amount are not exact but estimated, due to unusual shapes.
Q: How I can place my order??
A: For Custom Orders (cakes and cupcakes), you can email me and tell me what you need (date, servings, cake flavor, fillings, decoration, description..).
Once all details have been decided I will send you a confirmation email with the final price and an agreement will be signed for you.
 If you approve the project then you make the payment of deposit or total.
After the payment received, your order will be on my schedule.


Q: Do you offer tasting?
A: YES I offer a tasting each month into an Open House. Read more here

Q: Can I pay you when I pick up or you deliver my order?
A: No. A deposit of 50% (not refundable) is due at time of order placement. Balance must be paid 2 weeks before your event.
Order under $100 must be paid in full at time of order placement.

*Please note: Your date has NOT been reserved until your deposit has been received.
If your event is immediately and the time is less than 1 week, you need to paid the total of your order.

Q: Do you deliver???
Yes.. I offer delivery for order over $100 Fees Do Apply. Order over $250 delivery is FREE.
Pick Up: If you are picking up a cake we strongly urge you to use a vehicle with a large flat surface and something with fold down seats allowing for air conditioning to reach the cake. Cakes do not like to be hot and will shed their iced coverings to cool themselves. Try to avoid slamming on the brakes at the light or cause G-forces going around a corner. Never hold a cake in your lap. You will wind up wearing it or will need therapy from the stress.
 
Cancellations
A cancellation may be made up to two weeks before the event. 
If a cancellation is made less than two weeks prior, the balance is due in full. 

Changes:
Please note that delivery/setup time is final as noted on your invoice. Changes to delivery/setup must be confirmed no later than two weeks prior to event.

Guarantee: 
While we make every effort to provide exactly the flavors, fillings, decorations, sizes, shapes and colors you have requested, the creation of a cake is an art and may be subject to slight variations by the creator(s). I promise you the best product and service I can provide.

** More information will be found it into Custom Cake Agreement **